General questions

Yes, you can send the Order to an Address different than the Registration Address. You will be given an option to send the Order to a New Address, on the Shipping Address Page after adding the Product to the Cart.

Currently this option is not available. However, if you want to send the product to different addresses, you can place Multiple Orders.

Yes, you can. Please mention your company/organization name and GST number on the checkout page.

Yes, you can. Share the details with us on email and we would work out a special deal for you.

Please call us at 1800 419 6941 or send us an email at support@quantab.co.in to cancel your order.

Please Note: if product is dispatched, no cancellation would be accepted.

If you cancel your order before your product has been dispatched, we will initiate refund after deducting a nominal charge of 5% of the order value.

 

For more details, please click here.

It can take upto 7 working days to reflect in your account (original source) after refund.

For payments done through Sezzle or UPI, it would take 1 working day.

It normally takes between 48-72 hours (Sat, Sun & national holidays excluded) to reach you. However, it might take more time in some cases.

For more details, please click here

If a product is not listed on our website, it does not necessarily mean that we do not have it in stock. If you’re looking for a product that is not listed on our website, please e-mail us at support@quantab.co.in . We will try to put the product for sale online and send you an email notification as soon as possible.

We are committed to protecting your personal information with us. For more details, please do read our Privacy Policy.

We have multiple shipping methods. For more details, click here.

Other questions

You can contact us via our toll-free number, email or chat.

All emails are responded within 48 business hours and chat support hours are between 10AM to 8PM Mon to Fri (excluding national holidays)

We would provide you with solution within 48 business hours.

Sometimes, our emails are landed in spam or junk folder. Please do not forget to check these folders. If you find the email there, please do not forget to mark them safe or not spam so that you could receive emails from us directly in the inbox in future.

In case, if you still don’t see any emails from us, please contact us immediately.

No. We do not collect and store your debit/credit card information. During the purchasing process, you will enter your debit/credit card information directly into the form posted by the payment gateway. Hence, all your card information will be collected and secured by the payment gateway directly, in the most secured way.

All customers’ contact information, choice of products and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured database. All the printouts for record purpose are securely kept.

Images of the products are indicative only. Though we try our level best to deliver as per the image shown. We reserve the right to substitute the products with equal or higher value in case of non-availability of the desired product. No refund/ re-delivery claim in this respect will be entertained.

If you have received a wrong or an damaged item, just email us at the earliest at support@quantab.co.in. You must return the item unopened and in its original packaging, for a full refund. We will not entertain any complaint of any order after 3 (Three) days from the date of delivery of the order.

Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address. In addition, you will receive an email message confirming your order details. You will also be notified when we dispatch the item(s) from our warehouse with the respective tracking details.

At https://www.quantab.co.in, it is safe to use your debit/credit card to make payment for your order. Our website uses the latest encryption technology to ensure that information is transmitted from your browser to our servers safely over the Internet on a Secure Socket Layer (SSL) link. All your personal information like user name, passwords, transaction history is encrypted so that they cannot be read as it travels over the Internet. Further, our website, does not collect any debit/credit card information. All debit/credit card details are processed directly at the bank payment gateway and as such you can be rest assured.

We have multiple payment methods. For more details, click here.